Privacy Policy

Introduction 

Welcome to Higher Elevation Software ("we," "our," "us"). We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, share, and protect your information when you visit our website, https://www.higherelevationsoftware.com/, or use our services. Our website and services are designed and built with privacy in mind.

This policy describes how we may collect and use personal information and the rights and choices available to our users who visit our website or use our services ("Users") or visitors of Users' websites or platforms whose data is collected by the User ("Visitors"). 

We strongly urge you to read this policy and make sure you fully understand it before you access or use any of our services. 

 

What This Privacy Policy Covers 

This Privacy Policy describes how we collect and use information pertaining to each of our unregistered visitors, registered users, and our users’ visitors, in connection with their access to and use of our website and services (collectively, the “Services”). 

The purpose of this Privacy Policy is to provide you with a clear explanation of when, why, and how we collect and use personal information, as well as an explanation of your rights. 

Read this Privacy Policy and make sure you fully understand our practices in relation to your personal information before you access or use any of our Services. If you read and fully understand this Privacy Policy and remain opposed to our practices, you should avoid using our website and services. If you have any questions or concerns regarding this policy, please contact us at support@higherelevationsoftware.com. 

 

Data We Collect 

We may collect and process the following types of personal data: 

• Contact Information: Including but not limited to name, email address, phone number, company name, and mailing address. 

• Payment Information: Credit card details and billing information. 

• Technical Data: IP address, browser type, operating system, and browsing behavior on our site. 

• Usage Data: Information about how you use our website and services. 

• Marketing and Communications Data: Preferences in receiving marketing from us and your communication preferences. 

Our site uses technologies of third-party partners to help us recognize your device and understand how you use our site(s) so that we can improve our services to reflect your interests and serve you advertisements about the [products and/or services] that are likely to be of more interest to you. Specifically, third-party partners collect information about your activity on our site(s) to enable us to:  

• Measure and analyze traffic and browsing activity on our site(s); 

• Show advertisements for our products and/or services to you on third-party sites; 

• Cross-Device: We may share data, such as hashed email derived from emails or other online identifiers collected on our site(s), with our advertising partners. This allows our partners to recognize and deliver your ads across devices and browsers.  

 

How We Use Your Information 

Personal Information may only be used or disclosed for the purpose for which it was collected unless you have otherwise consented, or when it is required or permitted by law. Personal Information will only be retained for the period of time required to fulfill the purpose for which we collected it or as may be required by law. Unless you do not consent, we use your personal data for the following specific purposes: 

• To Provide Services: To process your payments, manage your account, and deliver products and services. 

• To Improve Our Website: To analyze how you use our site and improve its functionality. 

• To Communicate: To send you updates, newsletters, and other communications. 

• To Market: To provide you with information about our products, services, and promotions. 

• To Comply with Legal Obligations: To comply with applicable laws and regulations. 

 

Sharing Your Information 

We do not sell or rent your personal data to third parties. We may share your information with: 

• Service Providers: Third-party vendors who help us operate our website, process payments, deliver products, and provide customer service. 

• Legal Obligations: Law enforcement agencies, courts, or other entities, if we are required to do so by law. 

 

Data Security 

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction. Data collected using our services belongs to you and is stored electronically in data centers managed by our service providers. Our security practices are based on industry-leading standards. 

 

Your Rights 

You have the following rights regarding your personal data: 

• Access: You can request a copy of your personal data that we hold. 

• Correction: You can request that we correct any inaccuracies in your personal data. 

• Deletion: You can request that we delete your personal data. 

• Objection: You can object to the processing of your personal data. 

• Restriction: You can request that we restrict the processing of your personal data. 

• Portability: You can request that we transfer your personal data to another organization. 

To exercise these rights, please contact us at support@higherelevationsoftware.com. 

Our website may contain links to other websites. These may include links to websites operated by government agencies, non-profit organizations, and private businesses. When you link to another site, you are no longer on our website, and this privacy notice does not apply. When you link to another website, you are subject to the privacy policy of that website. 

 

Opting-Out 

Our partners may use non-cookie technologies that may not be impacted by browser settings that block cookies. Your browser may not permit you to block such technologies. For this reason, you can use the following third-party tools to decline the collection and use of information for the purpose of serving you interest based advertising: 

• The NAI’s opt-out platform: http://www.networkadvertising.org/choices/ 

• The EDAA’s opt-out platform: http://www.youronlinechoices.com/ 

• The DAA’s opt-out platform: http://optout.aboutads.info/?c=2&lang=EN 

 

Cookies 

We use cookies to enhance your experience on our website. Cookies are small text files stored on your device. You can control the use of cookies through your browser settings. Please note that third-party services placing cookies or utilizing other tracking technologies through our services may have their own policies regarding how they collect and store information. 

 

Data Retention 

We retain non-personal marketing performance data for as long as the applicable user account is active, or as otherwise instructed by such user or any partner that has provided us with such data, or otherwise to the extent authorized under applicable law. We may adopt shorter retention periods to the extent required or authorized by our users, or in accordance with common practices and legal requirements. We may also retain and use personal data as necessary to comply with our legal obligations, to resolve disputes, to enforce our agreements, and to protect our or others’ legal rights and legitimate interests. 

 

Changes to This Privacy Policy 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to periodically review this page for the latest information on our privacy practices. 

 

Contact Us 

If you have any questions or concerns about this Privacy Policy, please contact us at support@higherelevationsoftware.com.

Updated 2025/05/23